Privacy Policy

1. Who we are

Tripple is operated by Junyoung Sa, who is responsible for the personal information described in this policy. Our app focuses on Korean food discovery and dining reviews in London.

For questions or privacy requests, email gift@getmomeant.com. You do not need an account to read this policy or contact us.

2. Information we handle

• Account and profile information: your email address, account identifier, chosen name or username, profile picture and sign-in information. If you choose Apple or Google sign-in, we receive the account identifier and any name, email or profile information that the provider makes available with your permission. Apple may provide a private relay email address.
• Your dining content: restaurant selections, saved items, ratings, final verdicts, reviews, tags, photos or other media you choose to upload, and your Dining Passport entries. A photo can reveal people, places or other personal details, so check it before sharing.
• Social features, when you use them: friend or follow connections, shared Moments, comments, and messages or media you send to other members. Private messages are stored to deliver that feature; we do not describe them as end-to-end encrypted.
• Preferences and activity: food-guide choices, saved dishes, searches, viewed or saved places, and activity needed to provide or personalise features. Some preferences and drafts remain on your device; account-linked browsing or search events may be stored by the service.
• Location, if you grant permission: a foreground location reading used for nearby places and distance sorting. The app caches the last known coordinates on your device. We do not use continuous background location tracking.
• Support and safety records: information you send to support, reports of inappropriate content, a snapshot of reported content, blocking choices and moderation actions.
• Technical information: service requests, IP addresses, browser or device information, timestamps and error or security logs processed by our hosting, authentication and infrastructure providers.

3. Why we use information

We use information to sign you in, maintain your profile, provide food discovery and saved items, store your dining reviews, display the content you choose to share, deliver social features, respond to requests and keep the service secure.

We also use relevant activity and preferences to improve discovery and the reliability of the app. Message content is not used by our recommendation scoring system.

Where UK or European data protection law applies, the applicable grounds are performing the service you request, legitimate interests such as security, moderation and service improvement, consent where required for optional access or processing, and compliance with legal obligations. You can withdraw consent without affecting processing that was lawful before withdrawal.

4. Public and private content

Content you publish to Curation is public. It may include your review, verdict, photos, display name and profile picture. Check the sharing option before saving a verdict. Other people can copy or capture content they can see.

Your personal Dining Passport and content not selected for public sharing are subject to account access controls. Shared Moments, comments and messages are available to the people included in those features, rather than being automatically published to the public feed.

Restaurant catalogue material and external review summaries are separate from reviews submitted by app members. Illustrative images and catalogue names are labelled in the app and should not be interpreted as proof of a commercial relationship.

5. Service providers and sharing

We use Supabase for authentication, database storage and uploaded media, and Vercel for website hosting and delivery. Apple and Google handle sign-in when you choose their respective options. Email providers process support correspondence. Map services or an external website you open may process requests under their own privacy policies.

These providers process information needed to perform their roles. We do not sell personal information. Public posts are shared according to your publishing choice; we may also disclose information when necessary to meet a legal obligation, respond to a lawful request or address abuse, security or safety concerns.

Our service providers may process information outside your country, including outside the UK or EEA. Where required, transfers must have an applicable legal basis and safeguards, such as adequacy arrangements or appropriate contractual terms. Contact us for information about safeguards relevant to your data.

Provider information: Supabase Privacy Policy, Vercel Privacy Policy, Apple Privacy Policy and Google Privacy Policy.

6. Permissions and device storage

Camera and photo permissions let you choose or create media for your profile or posts. Location permission supports nearby discovery. Granting access does not mean we upload your entire photo library. You can change permissions in your device settings; the related optional feature may then be unavailable.

The app uses device storage for sign-in sessions, guide progress, saved dishes, drafts, preferences and the last known location. You can clear local data through the app or device controls available to you. Removing the app or clearing device storage does not itself delete an account or content already stored on our servers.

7. Retention and deletion

We retain account information while needed to operate your account and content while needed for the features you use, subject to deletion requests and any legal or safety reasons to retain it. Retention depends on the type of record, your account status, whether you have removed content and whether a report or dispute is unresolved.

To close your account in the app, open Profile → Delete my account and follow the confirmation steps. An Apple-linked account may require an Apple authorisation step. You can also contact us at gift@getmomeant.com to request account or content deletion, including if you cannot sign in. We may need to verify that the request is yours.

Account deletion removes the account and associated profile. Some uploaded media or other records may need separate removal or anonymisation; contact us if you need help removing remaining content. Moderation reports and snapshots of reported content may be retained after an account is deleted when needed to investigate abuse, protect people or comply with legal obligations. Operational records may be anonymised instead of deleted.

Cached copies and backups may remain until they are overwritten under the relevant provider’s retention cycle. Copies made independently by other people are outside our direct control.

8. Your rights and choices

You can update your profile, manage your sharing choices and blocked list, remove content using available controls, change device permissions, or request access, correction, deletion or a copy of your personal information by contacting us.

Depending on the law that applies, you may also have rights to restrict processing, object to processing based on legitimate interests, withdraw consent and receive portable data. These rights can have exceptions. We may request proportionate information to verify your identity; never send your password or a sign-in code.

If you are in the UK, you can complain to the Information Commissioner’s Office. Elsewhere, you may contact your local data protection authority.

9. This website

The public app information, support and legal pages do not require sign-in. We have not added advertising pixels, advertising cookies or visitor analytics to these pages. Hosting infrastructure still processes the technical requests needed to serve and secure them, including IP addresses and request logs.

If you open a separate account sign-in or recovery page, necessary session storage may be used for that action. Email links open your email application; information is sent to us only when you choose to send an email.

10. Children

Tripple is not specifically directed at children. If you believe a child has provided personal information without appropriate permission, contact us so we can review the situation and take appropriate action.

11. Changes and contact

We may update this policy as the app or our data practices change. The date at the top identifies the current version. Where required, material changes will be communicated through the app or another appropriate channel.

Operator: Junyoung Sa · Tripple
Privacy and support: gift@getmomeant.com

See also Support & account requests and our Terms of Service.